Links Technology Solutions is currently seeking an experienced Executive IT Support Technician/Personal Assistant to fill an opening with an Aerospace company.
Responsibilities of the Executive IT Support Technician
- Responsible for executive level technical support
- Key technical contributor in the development, deployment, monitoring, maintenance, upgrade of IT systems, including AV, Meeting Services, PCs, operating systems, software, hardware and peripherals
- Work with stakeholders & IT management to define business and systems requirements for innovative technology implementations
- Maintain/Support/Deploy IT hardware and software for executive staff
- Support strategic and executive offsite events
- Discover and conduct research on potential technology
- Maintain proficiencies with the latest technologies.
- Technical support of advanced automation and IOT devices
- Support and prepare technology needed for international travel
Qualifications of the Executive IT Support Technician
- Associate's Degree in a Computer Science field with 10 or more years of relevant experience
- 2 or more years in a Lead role
- Strong sense of customer/solution ownership, an overall drive for excellence, and a proven ability to manage multiple projects to successful completion
- Team focused with the capacity for knowledge sharing and team leadership
- Demonstrate a customer care philosophy that ensures a high level of customer satisfaction
- Ability to understand user and business needs and translate to technical solutions
- Ability to manage small to medium IT projects
- In-depth knowledge of current IT technical standards as related to computers, printers, network technology, drivers, software troubleshooting, VPN technologies and RSA and Video Teleconference (VTC) and other related peripherals
- Comprehensive troubleshooting skills of industry standard hardware and software products/services including: Windows OS, Microsoft 365 Suite, Teams, BitLocker encryptions, wireless, Citrix, Dell products, AV systems, Apple product lines and mobile device support
- The ability to obtain and maintain a Secret U.S. Security Clearance is required
Benefits of the Executive IT Support Technician
- Onsite role located in Sparks, NV
- Direct hire role
- Paying between $40/hr - $60/hr
- Medical/Dental/Vision
- 401k Matching
- 3 weeks PTO
